Frequently Asked Questions
Please read our FAQ before sending us a message.
We only sell products that we stock and are described in our website. We have all of our prices online and our website is able to generate an official quote for you to print. That is why we do not respond to most RFQ emails. If we carry a product, it is priced in our website and if we don’t have it in our website we don’t carry.
We do not create terms accounts for new customers or small orders. All orders must be entered online and paid online. For customers who frequently place a large order of one specific product, we may open a terms account and let them know after at least 3 orders. Such customers will have the choice to place their orders online or send us a purchase order for their large orders.
In order to purchase products from Chemical Store you must already be knowledgeable with the product, its applications and its safe handling requirements. You must take full responsibility for all risks associated with the use, handling, transportation and storage of the product, You must also provide us with accurate verifiable information when placing your order. Most verifications are done on the phone. Please make sure that you are reachable at the phone number you provide.
We Accept Bitcoin, MoneyGram, Western Union.
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